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This store has earned the following certifications.
Save Money: Own Your Modem and Save
Reduce your cable bill up to $168 per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list, see the additional details below.
Wi-Fi Coverage: Up to 5,000 sq ft
Compatibility: The SURFboard G54 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Gigabit/Gigabit x2) and others. It's approved for cable internet speed plans up to 10 Gbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
Modem Technology: DOCSIS 3.1 is the newest technology available from cable internet providers. It's 10 times faster than DOCSIS 3.0, provides better security, reduces lag while gaming, and enables multi-gig networking (ability to run fast speeds on your copper cable from your internet provider).
Router Technology: Features four 1-Gigabit and one 10-Gigabit Ethernet port and delivers Wi-Fi 7 speeds up to 18 Gbps.
Dedicated Customer Support: Live Chat and Phone Support available 7am - 7pm PST, Mon-Sat.
Warranty Provided by ARRIS: Product ships with a 1-Year Limited Warranty.
Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step instructions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet, and much more.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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